Service Call Request

Need Service on Your Equipment? Contact Hotsy Carlson

When you request a service call from Hotsy Carlson, you can expect fast, professional service from our factory-trained technicians. You will receive a call from our service manager within 24 hours of your request to get additional details on the needed repair and to schedule your service.

If you need quicker service, just call us

Austin – (512) 442-2267
Bryan – (979) 778-2747
Killeen – (254) 200-1660
Giddings – (800) 776-8310

Service calls in the field are generally completed within one to two days, depending on your location. Our fully stocked service trucks are able to complete many repairs on-site but may need to take the unit back to the shop for the most extensive jobs. Our service department can provide estimates, initiate warranty consideration requests and make arrangements for a free loaner if you purchased the equipment from Hotsy Carlson. Repairs and cost of ownership can be reduced by implementing a preventative maintenance program.

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